- Review Centre
- Travel
- Travel Services
- Car Hire
- Economycarrentals.com
- skoulikomirmigotripa's review
Have a picture of Economycarrentals.com Car Hire?, please send it to us.
| Value for Money | 4.4/10  |
|---|---|
| Overall rating | 3.7/10 |
By skoulikomirmigotripa
on 27th Sep 2007
| Date of hire (month/year) | august 2007 |
|---|---|
| Country & City of hire | portugal,lisbon |
| Condition of vehicle | Good |
| Choice of vehicles | Good |
| Value for money | 10/10 |
| Overall value | 9/10 |
 skoulikomirmigotripa's recommendation | |
Good service, low price, all inclusive.
--
I booked a car last August from economycarrentals.com for Portugal.
It was very easy and comfortable to make the booking I received all documents I needed by mail..
When I arrived in Lisbon I went to the local car rental company to pick up my car.. I had to wait in queue but it was like this everywhere as it was high season, when I gave the voucher to the girl at the desk she wrote the contract and she offered me some extra insurances I told her that I booked from economycarrentals.com with no excess but she still tried to sell some insurances to me, any way I did not take any of them. The car was clean and almost new.
Some days later I had an accident with the car another car hit me, thank god nobody got hurt we called the police and the local car rental company.. The girl on the phone told me that I had to pay for the damage and that somebody will come to bring a new car. I was angry as I booked a car with full insurance. When the guy arrived he changed the contract and said that my credit car will be charged for the damage. I took the police report and when I return the car I also got a report from the rental company.
The first thing I did when I arrived home was to call economycarrentals.com to ask why I had to pay as I was full insured with them.
The girl informed me that I was covered through them and that the amount I was charged is refundable from them. She asked me to sent the police report and the report of the company and some other documents.
14 days later the whole amount was refunded on my credit card.
I do not see any reason to use another company than economycarrentals.com.
If I had read the terms and conditions from the beginning I would know that the amount was refundable I was very lucky that I take the police report as this is important to get back the money.
Now before I do whatever in the Internet I read the terms and conditions.
I have already booked my car for Christmas in Germany :)
skoulikomirmigotripa's review has yet to be rated - Be the first!
Would you like to see a review that's not being listed?
Clair
on 28th Sep 2007