Halifax Estate Agents Review

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3 stars
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whatIthink's Review of Halifax Estate Agents

24th Sep 2007

Overall Rating

4 stars
  • Value for money
    4 stars
  • Location
    Melksham
  • Used to
    Sell Property
Good Points

Good advertising. A lot of feedback on viewers opinions. Quite a good turnover of viewers to the property. Very good paper work and administration.


Bad Points

The only thing was that the fee for their service, as is the case with most agents, is based on sale price as a percentage so I think is a very high price for the work that they do.


General Comments

Estate agents generally do get bad reports from people that have some complaint about the service they have received. Generally they vary from little niggles to quite serious criticisms of standards. I found my local branch of Halifax quite fair and open in all their work. I had a house that maybe was difficult to sell, though I reckoned that a modern 3 bed detached house with garage in Wiltshire would go quite quickly. It took nearly 9 months and I had to drop by £12 to £167K, well below the national average.

The staff at the Melksham branch were very helpful and showed quite a few people around the property. I had some offers and their follow up paper work was meticulous. Each time I lowered the price I had full written documents stating the new offer.

When it did eventually sell, I was abroad at the time of the hand over. They willingly dealt with the new buyer and handed over keys and took meter readings for me, and passed these on by email, and I feel that a good report is justified even though the commission took away some of the proceeds.

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NameProduct TypeDiscount LengthSubsequent RateOverall Cost  
WoolwichStep Lifetime Tracker1 year(Base+ 2.49%) currently 2.99%3.00% APR
AbbeyTracker2 year4.24%4.10% APR
WoolwichOffset TrackerTerm(Base+ 2.47%) currently 2.97%3.10% APR