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- FLORIDA LOVER's review
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Picture courtesy of CRAIG ABBEY.
| Customer Service | 5.2/10   |
|---|---|
| Value for Money | 6.1/10 |
| Reviewer Rating | 5.4/10 |
| Overall Rating | 5.5/10 |
By FLORIDA LOVER on 24th Sep 2007
| Have you booked through this tour operator before? | Yes |
|---|---|
| Customer Service | 0/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
 FLORIDA LOVER's recommendation | |
I have used travel city previously and been very happy.
Having booked with travel city well in advance to endure sunshine first seating For a May 2008 trip
we have now been downgraded from 50" seats to 35 " as they have changed their planes
Apparently this is not a material change so we are not entitled to have our deposit refunded.
Be aware if you have booked an upgrade that you will be downgraded, so if you haven't paid a full deposit don't before checking that what you booked is what you are getting.
I've experienced very disappointing customer relations with Travel City Direct.
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k harrison
on 12th Nov 2007