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- Jill Kingston's review
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| Value for Money | 2.1/10  |
|---|---|
| Reviewer Rating | 2/10 |
| Overall Rating | 2.3/10  |
By Jill Kingston
on 23rd Sep 2007
| Value for money | 1/10 |
|---|---|
| Overall value | 1/10 |
 Jill Kingston's recommendation | |
I changed from a prepay to a regular meter several months after moving in. They tried to charge me for several months of electricity for the time I had the prepay meter. Luckily I had noted dates in my diary for the time I got the meter changed. The new consumer unit never got registered and every time I got a bill and tried to give them a correct reading, they couldn't take it because they said I needed two readings, not just one that showed on my new meter. I had two visits from British Gas to read the meter, but that didn't work. It took over 12 months to sort it out and many many repetitive phone calls. I hardly have the energy to change suppliers for fear that there will be another fiasco.
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 0 | 1 | 0 | 0 |
Total Respect: -1
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