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- Halifax Student Current Account
- yvonnecrowle's review
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| Customer Service | 1.9/10   |
|---|---|
| Ease of Use | 2.7/10 |
| Overdraft Facility | 0.8/10 |
| Overall rating | 1.6/10 |
By yvonnecrowle on 19th Sep 2007
| Customer Service | 1/10 |
|---|---|
| Ease of Use | 1/10 |
| Overdraft Facility | 1/10 |
| Overall value | 1/10 |
 yvonnecrowle's recommendation | |
People at the end of the phone are generally polite
No one seems to be willing to take ownership for the issue you are referring.
Halifax are grabbing the headlines, drawing in applications from students with promises of a £2,750 interest-free overdraft. However, this is very subtly qualified during the application process, and they end up offering individuals far less, and less than banks which practice straightforward honest advertising - viz:
Halifax - come to us and get £2,750 interest free overdraft for up to 5 years - sub-text (never made explicit) - er, only if you have previously had a well-maintained credit account with us (pretty difficult for most 18 years olds to aspire to)
Compare NatWest - offers £1,250 - but you can apply to extend this once you have a track record, and that too will be interest free.
It is not clear what the hidden agenda is, but it is certainly there. They will imply that they are declining because your Experian score is below par; puzzled, you spend £5.98 to find out that your score is good, as you would expect. They are then extremely coy about why they have declined you. They seem to miss the point that someone with a good credit record, of stable background, and about to embark on a degree course is a potential investment in the future.
We are going to NatWest.
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