LowestOnWeb www.lowestonweb.com Review

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2.3 stars
Average rating for this product is: 2.3 out of 5

From 0 ratings and 8 reviews

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Gorring's Review of LowestOnWeb www.lowestonweb.com

19th Sep 2007

Overall Rating

1 stars
  • Value for money
    3.5 stars
  • Customer service
    Poor
  • Quality of website
    2.5 stars
  • Goods purchased & cost
    Viewsonic HD LCD 20" £230
  • Delivery
    Still waiting
Good Points

Looks like a good deal.


Bad Points

Site stated that there were 49 in stock when I placed the order on 02/09/2007 - the free delivery option stated 5 - 9 days delivery time, when I contacted sales, I received an email stating that "(you) will receive your TV on Wednesday of next week" (19/09/2007) still waiting, and the order status is unchanged on my account section of their website.
Lowestonweb have no 'phone number to contact the sales department and take well over 24 hours to respond to my e-mails - they are quick to take your money and to date show no regrets for their abysmal service.


General Comments

I am afraid they have lost a customer, I need to be able to trust the companies I do business with, and the first thing they need to improve to help regain this is their communication policy.

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