Samsung SyncMaster 753S Review

Overall Rating

Nothing after all only problems after problems

This 753 s Samsung Sync master monitor will really burn out your eyes...

I appreciate a lot in buying SAMSUNG Products only because of the Trust in Quality and Service given by the company. I have been using a Samsung 14" 4Bni Monitor for the last 4-5 years. I use a Samsung CD Drive, own a Samsung 21" Colour Television (Super Horn). I have bought all these appliances from Samsung just because I feel the company is different from all other companies and does their part well in the society. I recommend to all my friends and relatives to buy Samsung Products... Now last week I bought a Samsung Sync Master 753s 17" inch Colour monitor. The day I started using the monitor I started getting problems like a glow or extra brightness with slight red colour getting emitted from the right down cornour of the screen. I reported the problem and the people who service it asked me to contact the Trichur Branch. By doing so after many service calls atlast a person came to check the problem. He deassembled the unit and made some changes in the circuitary. The next day morning I got a blurred screen I could hardly read any letters on screen. I soon contacted the Ernakulam branch for further assistance. They said I have to take the Monitor (17") from my home town Chalakudy to Ernakulam nearly 52 Kms. I did so paying a lot for the Taxi. They examined and told me that tere was some error and that they have corrected it. Now what has happened is that the picture towards the right goes beneath a darker region, which makes the slider controller etc of a notepad look slanty. I tried to make changes by altering the Geometry settings using the control pannel of the monitor. But I find that the picture moves but the black shade as if the picture tube is only displaying till that area remains the same. Sir why is it so when I bought the monitor they or the company says 2 yrs. warrenty. What meaning does this have? I asked for a replacement of the monitor as this one is brand new and I have used it hardly for a Week. They say company gives only service guarentee. If its so it should be stated to the customer that only service guarentee and not warrenty is given to the monitor before he purchases it. Please do the needful for my problem. I hope the SAMSUNG Company that I believes to be a Customer friendly would look in to their customer's problems and try to give a solution. I am totally unsatisfied with this monitor, as with in 1 week it has started giving me problems. I would like to get a replacement for this monitor. Please try to understand a customer's need and unhappiness when he gets a defective monitor that too a costly one.

Members' Comments onharipn's Review

• paulmtasker86 on 28th Nov 2003

  I've had this monitor for 18 months and have to say for £110 it was a great buy.
  Its sharp (though not as good as more expensive flat screens), is flicker free at 1024x768 and mine suffers no problems whatsoever depsite being transported all over country when I've moved houses. However I did have problems with a friends 750s that you say should be fine. The monitor is so dark even on 100% brightness and contrast I have to up the settings manualy via his Geforce card settings. But I think that might be due to being too close to a loudspeaker when I transported it??????????
  There may be a few rogue ones about but overall for value for money the 753s has got to be about the best thing I ever purchased, an enormous improvement over the belina 17inch I had before it and gave away with my old PC which was too blurry.