Dell, www.euro.dell.com Review

Watch this item
Dell, www.euro.dell.com
1.3 stars
Average rating for this product is: 1.3 out of 5

From 2 ratings and 38 reviews

Thumb down 18% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


sandyseashore's Review of Dell, www.euro.dell.com

19th Sep 2007

Overall Rating

0 stars
  • Value for money
    2.5 stars
  • Customer service
    Non-Existent
  • Quality of website
    2 stars
  • Goods purchased & cost
    Dell Laptop
  • Delivery
    Still waiting
Good Points

The former reliability of a good end product


Bad Points

The DISGRACEFUL standard of customer service that Dell present. I have to say their customer service is terrible. In my opinion they have no interest in the consumer and are only interested in linking up with the likes of AOL for free laptop deals. No answers to emails, massive delays to order, endless broken promises of delivery times.


General Comments

I think Dell are now a company to be avoided at all costs. They give long delivery dates and charge a ridiculous price for such delivery (£50) , Dell then change the delivery dates again and again until the only realistic option is to cancel. even doing that I am yet to see my money refunded. No answer to registered letter, no answer to emails. In terms of customer service Dell are an utter and total disgrace to the industry.

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

On average, people found this review very helpful

How helpful did you find this review?


Compare Prices for Dell, www.euro.dell.com

*Although we endeavour to keep prices up to date, we cannot guarantee these prices will be correct or that they are the cheapest on the internet.