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- irishi's review
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| Value for Money | 2.6/10  |
|---|---|
| Overall rating | 1.3/10 |
By irishi on 17th Sep 2007
| Date of hire (month/year) | September 2007 |
|---|---|
| Country & City of hire | Scotland, Edinburgh and Ireland, Dublin |
| Condition of vehicle | Good |
| Choice of vehicles | Poor |
| Value for money | 2/10 |
| Overall value | 2/10 |
 irishi's recommendation | |
Upgraded to a Mercedes in Edinburgh because of shortage of auto's.
Auto's not on site at City Centres. Employees in Scotland made us find our own car in parking lot off site.
Waited for reserved size auto for 2 hr & 45 min. During that time were told several times that an employee had gone to the airport to get us a car (airport only 15 minutes away).
Refused to accept Mastercard insurance on auto- made us pay.
Only 6 auto's on site at Europcar Edinburgh Rail Station. So we had to walk to a nearby city car park and walk up and down the rows hitting the open button looking for the auto that flashed it lights at us. After 45 minutes of dragging our luggage (large lot & 4 stories!) a Europcar van pulled over & helped us look. In Dublin we waited 2 hours, 45 minutes for an intermediate auto (we had a reservation!). Employee refused to believe that our Mastercard would cover insurance (we checked before the trip) and made us pay for insurance or wouldn't rent us the auto.
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