Haven Holidays, Caister Review

Overall Rating

The road leading out.

The way in.

I have been to Caister a few times over the past 8 years, but after my recent holiday experience, however, I will never return to that dirty, run down, dated place again. Don't get me wrong I have had such a fantastic time when I have stayed at this park before, but I can not believe that with the money this place must make every year, they have not invested it wisely in my opinion.
The paint work seems as if it has not been done in years. Dirty toilets, poo found in the pool and strikes.
The entertainment is zero in the day - forget it unless you want to spend all your money in the arcades, they charge for everything even a slide that should be free!
There is a play area indoors that is free BUT it is so dirty and dated that you could not possibly spend your day there!
Outside play area is good but if it is raining then what do you do? Strikes, this is a pub which has an arcade and a garden. Also has a play area outside but you have to pay for your children to jump on a bouncy castle that looks like it has never had a clean, it is so poor that we could not face sitting there too often! I watched a cleaner come out of the toilets but forgot to clean up the mess that was left in one of the cubicles! The pool is OK but for the size of the park I can't believe that is all they have, only one of the slide in there was open and it shut every day for lunch.
I am not a moaner but really I could go on all day about how bad and dirty the park has got,we didn't pay a lot for our holiday, but the sad thing is other people do and it is a shame to say, but I think it has had it time and it will never improve unless they knock it down and start again!
I have looked at the other reviews and really can't believe that people are 100% happy with their holiday there, no matter how little your package was it costs nothing to keep it clean and clean it wasn't!
Even the staff in the shops, arcades, pubs and restaurant couldn't be botherd to smile or great you,
So if you fancy going there because you want a cheap break, I don't advise you go: save your money!
All I can say is that Neptunes Palace in the evening is the only thing to keep you going, we went every night and did enjoy it, they have good entertainment and it is a happy atmosphere, once again it is let down by the shabby lookinmg building surrounding it!