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| Value for Money | 2.6/10 |
|---|---|
| Overall rating | 1.3/10 |
By jchown on 13th Sep 2007
| Date of hire (month/year) | July 2007 |
|---|---|
| Country & City of hire | Rhodes, Greece |
| Condition of vehicle | Average |
| Choice of vehicles | Poor |
| Value for money | 0/10 |
| Overall value | 0/10 |
| | |
None!
Cheap initial hire rates, but large deposits. Dubious insurance cover.
Booked a car for my vacation in July on Rhodes, Greece, through Auto-Europe. Paid extra for excess waiver and signed the deposit before seeing the car at Europcar at the airport. Drove from the north of the island to Pefkos (relatively flat) with no problem. Next day travelling to the beach the car would not engage gear. A duplicate car was sourced at Europcar in Pefkos for the rest of the term. On the same day that the car broke down Europcar, left me a note at my hotel saying that repairs to the car would cost €500 euros!
Europcar say that it was down to my driving that I caused the clutch to burn out (I have owned brand new Porsches and BMWs for the majority of my private driving experience) and that it is undercarriage that is not covered by the insurance. The car had only done minimal km's. I raised my concerns with Auto- Europe on 14/07/2007. Approaching 3 months later, I am still waiting for my reimbursement!
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