Autocare Centre, Morley, Leeds Review

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Autocare Centre, Morley, Leeds
5 stars
Average rating for this product is: 5 out of 5

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Glenn007's Review of Autocare Centre, Morley, Leeds

7th Sep 2007

Overall Rating

5 stars
  • Value for money
    5 stars
  • What city and county/state is the company based in
    Leeds
Good Points

How a garage should be.


Bad Points

None at all.


General Comments

I own a 2005 Ford Mondeo always serviced at dealers until a friend recommended Autocare. A few weeks ago I let them service my car. They rang me to inform me that I had water in my boot. This problem was an on going dispute with my dealer which they looked at several times but still never fixed the problem.

I was informed that this was a common fault to this model and should return to my dealer for a new boot seal to be fitted free of charge. I rang my dealer and informed them of what I had been told, they reply was that they had never known this happen and it was not a common fault and gave me a price of £122 for the new seal fitted. When I rang Autocare back to give them the go ahead to fit a new boot seal. I was asked who was my dealer, I forget his name but he rang my dealer and spoke to the service manager and just over an hour later I had a call from the dealer to arrange an appointment for the new boot seal to be fitted free of charge.

All I can say is that this was truly amazing, never before have I experienced this type of customer service. I would recommend them to anyone an absolute pleasure.

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