jmendpara's Review of Make My Trip, www.makemytrip.com
7th Sep 2007
Overall Rating
- Value for money
- Ease Of Navigation
N/A .. .they don't have any to write...
Bad Points
The worst service center I have ever talk to,
They hang on me 3 times because he was not able to answer my question about confirmation mail
If i give them more money everything was okay...
General Comments
Hi:
I had booked my flight from Chicago to Mumbai from MakemyTrip.com and also paid my part...
After couple of days I didn't get any confirmation so I called them and I called them 3 times in a day ... all 3 times phone was hung up and the reason for hanging up was he was not able to tell me the truth (They need more money...)...
So I start LIVE CHAT and then they gave me another number to call and when I talk to her she said though they gave me confirm sit it's not confirm by Air-India so they told me that you have to pay more to make it confirm from their side and extra money they ask was $135 ... when I told them that even real agent is charging less money as total compare to what my total is going to be with Make my Trip and they told me that if I want I can cancel my ticket but now they can not change their price which they had in past ... and the thing is I went to their website today also and they have same fare which I had purchase my ticket for ... so I ask her that then why your website shows this price and still I am able to book new ticket from their and she said their website has some problem and they can not fix it ...!!!!
When I ask for my cancellation confirmation, she told me that your ticket was not confirmed so they can not send any confirmation ... and I said it was confirmed and also I paid my part and she said ... it was not confirmed by website so she can not do anything....
So please please beware of this website and if you have any other question feel free to contact me .. I can send you their confirmation email, my chat with their service center and everything I can... so my friend like me don't loose their time and money ...
-Jayesh
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