Written on: 07/09/2007 by tannajay (1 review written)
Unprofessional company, delivered used and incomplete package. Main infrastructure of a marquee was missing. After emailing the complain a returns label was sent to me. Their courier gave me a date, waited all day and didn't collect. They expected me take another day off work to return this item. I finally managed to return this item in the school holidays. Six months later I am still waiting for a refund. Don't deal with this company unless like hassle.
Sports HQ www.thesportshq.com are very unprofessional. Don't reply to your emails. Rude people once they have sold you their faulty goods they don't want to speak to you. They still haven't processed my refund. I have had an email to ask for credit card details as they claim they don't store customers details on their system, but yet no refund.
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