Sports HQ www.thesportshq.com Review

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2.9 stars
Average rating for this product is: 2.9 out of 5

From 0 ratings and 18 reviews

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tannajay's Review of Sports HQ www.thesportshq.com

7th Sep 2007

Overall Rating

0 stars
  • Value for money
    0 stars
  • Customer service
    Non-Existent
  • Quality of website
    2.5 stars
  • Goods purchased & cost
    Marquee
  • Delivery
    Up to a week late
Good Points

None


Bad Points

Unprofessional company, delivered used and incomplete package. Main infrastructure of a marquee was missing. After emailing the complain a returns label was sent to me. Their courier gave me a date, waited all day and didn't collect. They expected me take another day off work to return this item. I finally managed to return this item in the school holidays. Six months later I am still waiting for a refund. Don't deal with this company unless like hassle.


General Comments

Sports HQ www.thesportshq.com are very unprofessional. Don't reply to your emails. Rude people once they have sold you their faulty goods they don't want to speak to you. They still haven't processed my refund. I have had an email to ask for credit card details as they claim they don't store customers details on their system, but yet no refund.
Jay Tanna

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