Esmeralda's Review of Vision Express www.visionexpress.com
5th Sep 2007
Overall Rating
- Value for money
- Type of ShopPlease Select
Fairly easy to get an appointment.
Many prescriptions available in 1 to 2 hours.
Bad Points
Cramped waiting area.
Public area for part of eye test.
Delay in appointment time.
Poor standards of fitting frames.
General Comments
I have had one pair of glasses fitted by Vision Express opticians.
They were never a good fit, and having worn glasses for about 50 years, I feel I know when frames fit well.
The opticians have modern and up-to-date testing equipment, and they do a good screening.
However, when screening my husbands eyes following cataract surgery, they recommended further prescription lenses, even though the ophthalmic surgeon had said 'off the peg' reading glasses were all he required.
On visiting another High Street optician a few months later, a recommendation there was that he only required 'off the peg' reading glasses.
This does lead me to ask the question as to whether the in-store optician felt obligation or bias to give this advice.
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