Brewsters Family Restaurants Review

Good Points
Reasonable priced food, and child friendly

Bad Points
Boil in the bag/microwave food- looks good on the menu, yet is bland in taste. expensive for what you actually get served

General Comments
I booked a kids party for my sons 5th birthday and 15 of his friends, only to find out the day before the party had been cancelled due to flooding in the area (that I fully understand) what upset me was that I was never called once to advise me they hadn't re-opened. They say they called but wouldn't leave a message on my answer phone (not company policy) in case they get the wrong person. WHY would I give them a false number when they have my deposit? To upset me even more 4 weeks later they still had not contacted me to re-arrange the party, so I popped in to see them-only to be told they had stopped doing parties and would give me my money back. Okay that's fair enough-yet the debit card I paid with is invalid as I had to close the account down(a joint account with my ex). They told me they could not give me my deposit back due to not being able to supply the card for them.

As you can guess I am very mad about this and have no party and still no money back.