Adrian Flux Travel Insurance Review

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Rennie's Review of Adrian Flux Travel Insurance

30th Aug 2007

Overall Rating

0 stars
  • Value for money
    4 stars
  • Type of Insurance
    Other
  • Were you treated fairly?
    Unfairly
  • Date of Insurance (month/year)
    08/2006
  • Was your claim successful?
    Unsuccessful
Good Points

None, Don't use them.


Bad Points

Lots. They never passed on my details for my policy and as a result I have a repair bill of £13,000.


General Comments

Adrian Flux Travel Insurance never passed on my details so when I called for assistance I had none. I had no calls back to me after 24hrs so decided I had to make my own arrangements. I don't have a credit card so drove my car home from Germany and caused £13,000 of damages. Ombudsman has confirmed Flux are at fault and awarded me £200 for a clerical error. They appear to be in the business of percentages and loss so if they don't pass on the details and get at least one person paying for cover a day and then get court out by the Ombudsman (which took a year) then they would have a profit of approx £14,800. Worth there time never passing on your details. I am not alone. Search the net and you will find others.

They even sent me round the houses when I complained, they wanted to deal with me without the Ombudsman until they got estimates for repairs.

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