kavakava's Review of OneAndOne www.oneandone.co.uk
28th Aug 2007
Overall Rating
- Value for money
- Content
None
Bad Points
horrible customer support, double-billing
General Comments
I have had 1&1 double-invoice and double-charge me for 6 of my domains. They have yet to refund me. Their excuse? None. Not even - sorry.
They keep changing my files and .htaccess files without my approval. They are currently blacklisted by Hotmail/MSN and are doing nothing to fix that.
Their customer service is horrible, rude and incompetent. I have to email them about 20 times to get anything sorted. They appear to be not technically trained.
They are simply not worth it. Dealing with 1&1 has been a complete nightmare.
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