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Picture courtesy of P. Stagg.
| Content | 2.5/10 |
|---|---|
| Value for Money | 2.2/10 |
| Reviewer Rating | 1.6/10 |
| Overall Rating | 1.6/10 |
By kavakava
on 28th Aug 2007
| Content | 0/10 |
|---|---|
| Value for money | 0/10 |
| Overall value | 0/10 |
| | |
None
horrible customer support, double-billing
I have had 1&1 double-invoice and double-charge me for 6 of my domains. They have yet to refund me. Their excuse? None. Not even - sorry.
They keep changing my files and .htaccess files without my approval. They are currently blacklisted by Hotmail/MSN and are doing nothing to fix that.
Their customer service is horrible, rude and incompetent. I have to email them about 20 times to get anything sorted. They appear to be not technically trained.
They are simply not worth it. Dealing with 1&1 has been a complete nightmare.
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