Abbey Current Account Review

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Abbey Current Account
1 stars
Average rating for this product is: 1 out of 5

From 1 rating and 32 reviews

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acidsoup's Review of Abbey Current Account

Overall Rating

0.5 stars
  • Customer Service
    0.5 stars
  • Ease of use
    0.5 stars
Good Points

Branches nearby in high street.


Bad Points

High overdraft charges, long call time waiting queues & poor quality call centres, Terms of service difficult to understand, apr rates difficult to understand, borrowing facilities trumped and expensive, slow service in branch and outside of branch, difficult access to online account, long processing times for all transactions, minimal cash withdrawals via machines in comparison to other banks. Building societies, indifferent staff (not generally), poor communications both telephone and internet, mass mailing spam both email and postal. Very poor environmental standards, poor DDA facilities, minimal parking access, low quality cash machines (often out of order). Terms of service difficult to understand, APR rates difficult to understand, borrowing facilities trumped and expensive.


General Comments

A generally poor building society, badly attempting banking services. It fails over and over again, please avoid.


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