Written on: 24/08/2007 by airwalker (1 review written)
Money back guarantee
Value for money
I could go on...
We ordered our engagement ring from the Blue Nile Rings site, spending around £2500 in total, so a big spend on the internet, and as you can probably understand, we were nervous.
We searched the excellent user friendly website for the ring we wanted. The tutorials on each subject were excellent, and we found out so much more about diamonds. We ended up choosing our ring, but needed it in 6 days, which, within the 7 days they state on their website as trying to meet, they did everything they could and got it to us on time, and considering the diamond comes from the States to Ireland to be set, and then on to you, I don't think that is bad going!
They superseded our expectations in the customer service department, with the U.S. knowing exactly who we had spoken to in Ireland. It's not often Customer Service impresses me, but these guys know what they are doing, and they do it really well.
We have a fantastic diamond, which retails in High Street stores for around £5000. I am writing this review because, like me, before you purchase, you probably want to know how someone from the UK finds this company. I couldn't find any UK reviews, so I took the plunge, confident everything would be OK, as they have a 30 day money back guarantee, which even covers you for a simple change of heart. All their diamonds come with a GIA certificate, giving you extra peace of mind.
I will recommend these guys to all my friends and family, and I hope this helps you save your pennies and deal with one of the best companies I have come across for a long long time.
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