Gary x's Review of Bread pre paid debit card
23rd Aug 2007
Overall Rating
- Value for money
- Loyalty schemeNo
- Used card for0 - 6 Months
- Customer service
None
Bad Points
Very bad customer service
General Comments
If your thinking of getting a Bread card ..... DONT.
I`m still waiting for my pin number despite 4 emails [& a 2 week wait] to their customer service team. Ive had 1 reply advising me to ring their help line , they charge a whopping 80 pence a minute, they advertise both email & phone customer sevice help on their web site but in my experience the email option just tries to steer you to phoning them.
I have`nt been able to use the card & i would`t recommend this pre paid debit card.
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Members' Comments onGary x's Review
tim day on 15th Oct 2007
| Lender | Balance Transfer Rate | Balance Transfer Duration | Purchase Rate | Purchase Duration | APR | |
 | 0.00% | 3 months | 16 months 2.98% or £3.00 fee | 3 months | 16.60% |  |
 | 0.00% | 3 months | 13 months 3.00% fee | 3 months | 16.90% | |
 | 0.00% | 3 months | 13 months 2.90% fee | 3 months | 15.90% | |
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Dear Gary,
I'm very sorry to hear of your negative experience with the BREAD Card and would like to say that as a company we take such queries very seriously and look to resolve them as best and as quickly as we can. It is only by listening to customers that we can improve our service.
On that basis please can you email me directly: tim@breadcard.com and I would like to resolve directly any outstanding issues that you might be having.
Regards,
Tim Day
BREAD - Director
Payment Card Solutions Ltd