eCampus.com www.ecampus.com Review

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0.7 stars
Average rating for this product is: 0.7 out of 5

From 0 ratings and 25 reviews

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karattop's Review of eCampus.com www.ecampus.com

22nd Aug 2007

Overall Rating

0.5 stars
  • Value for money
    4.5 stars
  • Customer service
    N/A
  • Quality of website
    4 stars
  • Goods purchased & cost
    Textbooks and school supplies, $50USD
  • Delivery
    Still waiting
Good Points

Good value IF you get your product. Of course, I don't know yet - I haven't received my book, and it might be a substitute.


Bad Points

Shipping takes forever and ever. Substitutes products without price adjustment or customer contact.


General Comments

They have a lifetime rating of 1.14 out of 10 on another site. Wish I'd checked more thoroughly before placing my order. The best I can do is put this review everywhere I can think of. I ordered Jul 31, 2007 and got an email the next day saying "We expect that Shipment # is expected to ship no later than Aug 10 2007 making your estimated delivery date no later than Aug 15 2007." On Aug 10 I got an email stating the following, "At this time we still expect to fill your order and shipping should occur soon. Delayed items are usually received within a few business days beyond the anticipated arrival date." Still expect to fill my order??? They damn better!! Classes start tomorrow, Aug 22, and I have no books. The status of my order is "On Order" so it looks like I am in for one of those long waits I've read about in other reviews. The only thing I can say positive is the office supplies I ordered came timely even though I chose the "send all items together to save on shipping" option. But even this they messed up. One of the highlighters was of the same brand as what I ordered and paid for, but without the pocket clip, so is presumably cheaper. I hope I don't get charged for shipping WHENEVER the rest of the order is sent. As far as order numbers, etc. I have a multitude to choose from. I don't know how they keep things straight. My confirmation email says Shipment Number 4278331 and Order Number 4981090. With my partial shipment, the order number on the packing slip is different to that on the website. In my opinion these guys have no idea how to do business, and sell items they can't acquire.

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