snakehips's Review of Dial A Flight, www.dialaflight.com
18th Aug 2007
Overall Rating
- Value for money
- Ease Of Navigation
I have used DialaFlight for almost 10 years and have always had a very good service. And they are very good at sorting out problems. I was caught up in the Heathrow fiasco when fog shut down the airport for three days. I rang my contact and she rebooked the flight and told the hotel what was going on. Meanwhile there were many passengers trying to get in touch with the internet companies they had booked with and of course nobody answered the phone. One guy spent almost five hours trying to get through.
Bad Points
The only downside really is for people who like to book it all themselves online which you can't do. But for people who like to check out a website and then speak directly to someone then it's great. They are also not the cheapest... but then I suppose you get what you pay for. If you want service then you have to pay for it.
General Comments
I would recommend them to anyone who wants experience and a good service.
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