Bugibba, Crown Hotel Review

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Bugibba, Crown Hotel
2.2 stars
Average rating for this product is: 2.2 out of 5

From 1 rating and 35 reviews

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brightonbeach's Review of Bugibba, Crown Hotel Malta

18th Aug 2007

Overall Rating

0 stars
  • Value for money
    0 stars
  • Board Basis
    Bed & breakfast
  • Accommodation
    1 stars
  • Food
    0 stars
  • Location
    2.5 stars
  • Date of stay
    4 - 11 August 2007
  • Tour Operator
    Airmiles (via Octopus Travel)
  • Customer Service
    0 stars
  • Resort
    2.5 stars
Good Points

Room was clean.
Daily cleaning.
One male British evening receptionist very helpful and friendly.


Bad Points

Room small.
Third bed was a fold-up one - far too small for an adult - the manager refused to replace it!
Manager - not very helpful.
Night receptionist rude and unhelpful.
Bland food.


General Comments

Having read the reviews before we went, and reluctantly reassured by Airmiles staff that the reviews I had read were not to believed! We decided to arrive at The Crown with an open mind. The room was small but clean - that was the only good point. Then we tried to get the fold up bed replaced - for two days the staff appeared friendly, assuring us that a replacement bed was being looked for. Then on day three we encountered the hotel manager - he told us in no uncertain terms that there was nothing that could be done about the bed!
The bland breakfast combined with the smell of petrol wafting into the dining room made us go off to buy breakfast on the way to the beach every day - an added expense.
And the hotel seemed to be full of students who ran around the corridors shouting and being generally noisy late at night.

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