Deep Blue Dive Centre www.deepbluedive.com Review

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1.8 stars
Average rating for this product is: 1.8 out of 5

From 2 ratings and 19 reviews

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andywaddington's Review of Deep Blue Dive Centre www.deepbluedive.com

17th Aug 2007

Overall Rating

0 stars
  • Value for money
    3.5 stars
  • Customer service
    Non-Existent
  • Quality of website
    2 stars
  • Goods purchased & cost
    Apeks Divers Watch, £59.99
  • Delivery
    Still waiting
Good Points

The initial delivery was within a few days.


Bad Points

They sent the wrong item. I e-mailed and they told me to send it back if not happy. No apology. I sent the item back. In about 10 days they have not acknowledged receipt or replied to any e-mails. The customer service is non-existent.


General Comments

Despite the new Deep Blue Dive Centre flashy catalogue delivered with last months Sports Diver magazine, giving the illusion of a fantastic shopping opportunity, the rest of the experience of online shopping with this company has been very disappointing indeed. True to say the initial order arrived very quickly. However, as one item was not what I ordered, I have sent it back. From notifying them about the wrong item until today, I am still awaiting some sort of contact from them.

I will not be shopping with them again. Two others who were going to shop with them now are not because of my experience.

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