Geico Car Insurance Review

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0.9 stars
Average rating for this product is: 0.9 out of 5

From 0 ratings and 15 reviews

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artakra's Review of Geico Car Insurance

16th Aug 2007

Overall Rating

0 stars
  • Value for money
    0.5 stars
  • Reason for going with this company
    Cheapest Quote
  • Driver Type
    Male Driver
  • Customer Service
    1 stars
  • Have you made a Claim
    Never Claimed
  • Cover Taken
    Comprehensive
  • Previous Insurance Company
    hartford
Good Points

They work 24/7


Bad Points

They falsified my records in order to give a higher premium.


General Comments

I was involved in a car accident 4 years ago while with Hartford insurance (which was a great company to deal with by the way), and I was 0% at fault, and it was determined that the other driver was 100% at fault. A year later, I was a secondary insured driver on a GEICO policy. After GEICO, I switched back to Hartford. Now, when I wanted to get GEICO again, they came up with a story that when I signed up with them several years ago, I told them that I was 100% at fault in the accident and that I got a reckless driving ticket for the accident. I have never received a reckless driving tickets in my life, and the accident was 0% my fault, so why would I tell them the complete opposite. They insisted that their records indicated it, but they had no other proof that these things were true. They gave me a premium of 2660 a year instead of 1736 that they quoted me before coming up with this ridiculous story. Now, it was up to me to prove them wrong. I faxed them a copy of the police report, my DMV driving abstract (showing that I had no tickets), and a letter from the Hartford insurance company stating that I was 0% at fault. They finally agreed to lower my premium, but they did not lower it to what they said in the beginning, but gave me 2094/year, which is $358 more than it should have been. They offered no apology or explanation as to why their records said what they said. I think they have falsified them so that they can get away with getting a much higher premium in hopes that I would not be able to prove them wrong. Well, I did.

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