Carphone Warehouse Mobile Phone Insurance Review

Watch this item
0.8 stars
Average rating for this product is: 0.8 out of 5

From 3 ratings and 21 reviews

Thumb down 10% of users recommend this product

Best Price: £FREE !

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


gunes32's Review of Carphone Warehouse Mobile Phone Insurance

16th Aug 2007

Overall Rating

3.5 stars
  • Value for money
    0.5 stars
  • Customer service
    3 stars
  • Have you made a claim?
    Yes

When my phone went missing while I was at work, I went to the local police station and reported it. after getting all the information needed to make a claim, I called Carphone Warehouse and they said they are waiting for it to be authorised. They told me after I called up and said the claim was unauthorised and I would not be able to get the phone. I feel very hard done by this as I've been a customer for years and still paying the insurance. My phone was taken! I could have lied about it being taken from me but just told the truth that I had left it on the table went away for 5 minutes then the phone wasn't there. I had left it on the staff table and it was taken. I really don't understand how this does not cover my insurance. Could someone please get back to me and let me know what I can do.

Tweet This Review

gunes32's review has yet to be rated - Be the first!

How helpful did you find this review?


Members' Comments ongunes32's Review

  • ndt Rank: Lance Corporal on 5th Sep 2007

    I fully sympathise. Car Phone Insurance is not worth the paper they issue, you are better buying from ASDA.

  • PavelCZ Rank: Lance Corporal on 4th Aug 2008

    Hello, I have just lost my phone too. I have Full Lifetime insurance? How your claim finished? Did you receive a new phone? Thanks. Pavel