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| Flight on time? | 5.8/10   |
|---|---|
| Customer service | 4.5/10 |
| Comfort on flight | 4.9/10 |
| Quality of food | 4.2/10 |
| Value for Money | 4/10 |
| Reviewer Rating | 4.3/10 |
| Overall Rating | 4.1/10 |
By cockerhoop
on 16th Aug 2007
| Flight Date | Aug 2007 |
|---|---|
| Flight From - To | Antigua - Manchester UK |
| Ticket class | Economy |
| Flight on time? | 10/10 |
| Customer service | 10/10 |
| Comfort on flight | 9/10 |
| Quality of food | 9/10 |
| Value for money | 7/10 |
| Overall value | 9/10 |
 cockerhoop's recommendation | |
Exceptional cabin crew.
None.
Returned from our two week holiday package on a BMI A330, this really began 3 days before when the flight crew arrived at our hotel in Antigua. They were polite and chatty and a shining example to the company. Once through the hectic Antigua security, Fridays are busy, our boarding was called on time. Take-off was 15 minutes late but due to tail winds, we arrived at Manchester on time.
During the flight, we were served drinks, a hot meal, tea and coffee, then a bottle of water, duty free and a cold breakfast. Additional water was offered throughout the night. The in-flight movies were a good selection of new and old, something for everyone and the system functioned without fault. On our descent to Manchester I asked if the outside cameras could be switched on. The hostess was very helpful and programmed it to our seats, with one camera looking forward and one vertically down. Lovely smooth landing at Manchester. Outbound flight was exactly the same but with slightly better food, UK origin, cabin crew are always willing to chat and nothing was too much trouble. Highly recommended.
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