Airtours Review

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1.5 stars
Average rating for this product is: 1.5 out of 5

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naylor's Review of Airtours

15th Aug 2007

Overall Rating

0 stars
  • Value for money
    0 stars
  • Customer Service
    0 stars
  • Have you booked through this tour operator before?
    No
Good Points

Cheaper than most initially.


Bad Points

Not cheaper than most in the long term. Never had to pay for air con before, although we were made aware of this but we did not expect it to be £25 per week!
The flight over to Dalaman was less than comfortable. No leg room and a horrendous noise, which we were later told was the failure of one of the hydraulics! Paid for half-board, the food was so bad we ended up paying to eat out for the whole of the second week. We never saw the rep! The hotel was supposed to be a 3 star but was more like a 1 star! I have been to Turkey many times during the last 18 years, and I have never stayed in such sub-standard accommodation, nor experienced such poor value for money as this year booking with Airtours.


General Comments

We will not ever book another holiday with Airtours! I work hard all year and look forward to our annual vacation abroad. I am very, very disappointed and feel very cheated and very much out of pocket, as this holiday has ended up costing me more than if I had booked with a more reliable, slightly more expensive tour operator.

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