Have a picture of Lloyds TSB Student Account?, please send it to us.
| Customer Service | 3.7/10   |
|---|---|
| Ease of Use | 3.9/10 |
| Overdraft Facility | 4.8/10 |
| Reviewer Rating | 2.9/10 |
| Overall Rating | 2.9/10 |
By sw27 on 13th Aug 2007
| Customer Service | 2/10 |
|---|---|
| Ease of Use | 2/10 |
| Overall value | 0/10 |
 sw27's recommendation | |
None
I had a £1500 overdraft facility with this bank, but now that I am a post graduate, they removed this overdraft facility without notifying me, charged me their extortionate unauthorised overdraft fees and passed it on to their debts collection agency. They said that they had tried to contact me regarding this but I had received nothing. On calling them they were most unsympathetic and unhelpful. I will be closing my account.
I am disgusted both by the service provided by this bank, their lack of communication and their so called customer service.
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Clair
on 15th Aug 2007