Tendersteps www.tendersteps.co.uk Review

Watch this item
0.5 stars
Average rating for this product is: 0.5 out of 5

From 0 ratings and 1 review

Thumb down 0% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Kimburlee2's Review of Tendersteps www.tendersteps.co.uk

9th Aug 2007

Overall Rating

0.5 stars
  • Value for money
    3 stars
  • Customer service
    Poor
  • Quality of website
    3 stars
  • Goods purchased & cost
    Children's Shoes, ufffd64
  • Delivery
    On time
Good Points

Good choice of children's shoes
Online purchase and delivery was fine


Bad Points

Returned shoes but did not receive refund. Took 1 month + for credit card company to get me some money back, but I still have not received a full refund, despite their website claiming that they offer a money back guarantee with full refund!


General Comments

I have called Tendersteps several times about getting my money back (they have confirmed that they received the goods back in perfect condition)! I still have not received a full refund. No one returns your calls and the manager is never available. My credit card company will be pursuing this, but I would certainly not use them again. I would only recommend them if you are 100% certain that you want to keep the goods (which with kids feet is not easy!).

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

Kimburlee2's review has yet to be rated - Be the first!

How helpful did you find this review?