Cadenabbia, Hotel Britannia Excelsior Review

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Cadenabbia, Hotel Britannia Excelsior
3.5 stars
Average rating for this product is: 3.5 out of 5

From 6 ratings and 43 reviews

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Tery Moore's Review of Cadenabbia, Hotel Britannia Excelsior Italy

8th Aug 2007

Overall Rating

4 stars
  • Value for money
    4 stars
  • Board Basis
    All inclusive
  • Accommodation
    3.5 stars
  • Food
    4 stars
  • Location
    4.5 stars
  • Date of stay
    july/august
  • Tour Operator
    crystal/thompson
  • Customer Service
    4.5 stars
  • Resort
    4 stars
Good Points

Friendly, helpful staff. Good atmosphere. Main meals, on the whole excellent. Few queues at the bar, bar staff serve with a smile and appear to enjoy their job. Our room had both a lake and mountain view and was perfectly adequate for our needs. The entertainment in the evening was enjoyable and made a positive contribution to the very pleasant atmosphere. We would recommend the stroll up the mountain to the church, spectacular views, also the little bar on the way down was charming.


Bad Points

Not so much bad points, rather some minor points for improvement. The bathroom could benefit from refurbishment as could various aspects of the building (a lick of paint here and there) As a vegetarian I felt a little awkward asking for alternatives, perhaps such dishes on the main menu?. However staff were very willing to help. Otherwise we struggle to identify anything intrinsically bad about the hotel.


General Comments

This Hotel has some extremely valuable assets, the main one being the staff who were all friendly, efficient and eager to help. In particular the cosmopolitan barman and the server in the dining room made our stay a pleasant experience. Situated in an amazing location there is so much to see and do, a holiday full of memories and experiences. Well done and thank you all.
with a little more attention to detail and perhaps some expenditure this could be an exceptional hotel.

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