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| Value for Money | 0/10 |
|---|---|
| Overall rating | 0/10 |
By bain4u
on 8th Aug 2007
| Value for money | 0/10 |
|---|---|
| Overall value | 0/10 |
 bain4u's recommendation | |
There are none, I have owned 2 machines and 1 never worked and 1 broke within 2 weeks
Neither Saeco nor Ira Wood and Sons Inc. will stand behind their product or services
I recently purchased a Saeco Royal Coffee Bar from Ira Wood & Sons, Inc.
The first machine was broken from the moment I opened the box and I immediately
contacted Ira Wood for a replacement. The replacement finally came and it kind
of worked for 2 weeks and then broke completely. I contacted Ira Wood and after
almost a month of waiting they told me I would have to deal with Saeco. I
contacted the manufacturer as instructed and have received NO help from Saeco.
They are completely ignoring all of my phone calls and e-mails. This $1400
espresso machine is now serving as a paperweight on my kitchen counter.
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