Malaysian Airlines Review

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Malaysian Airlines
3.2 stars
Average rating for this product is: 3.2 out of 5

From 3 ratings and 38 reviews

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spoloczek's Review of Malaysian Airlines

8th Aug 2007

Overall Rating

5 stars
  • Value for money
    5 stars
  • Flight From - To
    Heathrow - KL, Singapore, Penang
  • Flight on time?
    4.5 stars
  • Comfort on flight
    5 stars
  • Flight Date
    July 2007
  • Ticket class
    Economy
  • Customer service
    5 stars
  • Quality of food
    5 stars

We have just returned from our first trip to Malaysia and Singapore. Malaysian Airlines were superb. Travelling with our 8 year old son, we were escorted onto every flight first, which was a real bonus. Although our flight from Heathrow to Penan was delayed by 4 hours it was not a problem, there were plenty of shops to keep you busy and we received £45 in food vouchers.

The cabin crew were very attentive and polite. Meals were superb, we had three choices and were accompanied with a choice of beer, red or white wine. Fruit juice and water were offered at least every 30 minutes on the 14 hour flight. Snacks were also offered in between meals.

Travelling on short haul flights, with 45 minutes or so, from Penang to Singapore and Singapore to Kuala Lumpur, meals/snacks and drinks were served. Again, the service could not be faulted.

In flight entertainment was fabulous including videos, films, music, computer games for the kids/adults. Earphones were supplied, free of charge.

Then suddenly we were back to earth with a bump arriving at Heathrow. On our flight home to Inverness from Heathrow with BMI, we paid extortionate charges for tea/coffee on a 1 hour flight! Makes you think really.

I highly recommend Malaysian Airlines.

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