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- Mandy Moo's review
Have a picture of Diamond Car Insurance?, please send it to us.
Picture courtesy of John.
| Customer Service | 2.7/10   |
|---|---|
| Value for Money | 3.4/10 |
| Reviewer Rating | 2.5/10 |
| Overall Rating | 2.8/10 |
By Mandy Moo on 6th Aug 2007
| Have you made a Claim | Currently Claiming |
|---|---|
| Reason for going with this company | Cheapest Quote |
| Cover Taken | Comprehensive |
| Previous Insurance Company | Can't remember |
| Customer Service | 0/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
 Mandy Moo's recommendation | |
Were cheapest when I did the search.
Their overall policy.
I would never recommend Diamond to anyone. It was the cheapest insurer, but that means nothing if you need to make a claim, because they try and get as much money out of you as they possibly can. I had an accident one month into my policy. I had already paid for the whole year. Apparently you don't get any money back even if you decide not to buy a new car. Apparently you can't buy a written off car from them, even if you want to and then find out that they sold it, even though you still have the original V5 at home! Apparently it takes nearly 2 weeks to get a hire car! Apparently, even though you are fully paid up for another 4 months, so when you decide to buy a car 6 months after your accident, you get told you need to take a new policy with them even though you have already paid nearly a thousand pounds for insurance you haven't needed. And then apparently they give you a £400 discount for the inconvenience and even with the discount the price is still more than about 30 other insurance companies... I could go on, but that should give you the gist of it!
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