Written on: 04/08/2007 by Doogiesd (1 review written)
Was really let down from arrival to departure throughout the trip. I would never go here again.
Our group of 11 on our pre-announced arrival was greeted by a counter staff that was rude and unhappy that we all arrived 40 minutes before check in time and while we waited were told by the bar staff that they hear that a lot.
When we finally got to our room we found it still in it's "used" state from the last guests and were told we had to go back up the hill to reception for another room and when I say up the hill, I mean up the hill it's got to be a 10% winding grade and is a work out especially with luggage.
When I went to the Manager directly he was attentive and solved the problem immediately. We did come across many great individuals but overall it just seemed like a bad cruise the food was blah and entertainment was blah.
Did a 1/2 day fishing tour caught Dorado and 1 rooster, the sunset cruise which sucked when we were offered free liquor but had to buy beer for a negotiated price starting at $6 US and the ATV tour..
Charlie's Adventures runs the best operation (shame they don't run the hotel).Great staff that made fishing and ATVs awesome but the sunset cruise leaves alot to offer.
Bottom line if your getting a good deal and getting the rate on the cheap go, you can do other stuff outside the hotel but if your looking for a quality experience look elsewhere.
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