T-Mobile Flext Review

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4 stars
Average rating for this product is: 4 out of 5

From 2 ratings and 15 reviews

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emza2511's Review of T-Mobile Flext

2nd Aug 2007

Overall Rating

5 stars
  • Value for money
    5 stars
  • Tariff Features
    5 stars
  • Time spent with Tariff
    6 - 12 Months
Good Points

Good signal
Price of the monthly contract in regards to how much Flext credit i get
Free handset
web and walk option
Rang customer service twice , once to set up my pictures messaging service and another for a general enquiry, both times wait time been minimal and helpful staff!


General Comments

Ive been using the T-mobile Flext plan since i switched to a contract phone in January, as after shopping around i decided this would be the best deal (as opposed to pay as you go, which i had always been on previously and to other networks deals).

The Flext plan is really good as you can tailor how much you pay depending on the individual usage of the phone, the plan i am on is i pay £20 a month which gives me £60 Flext money to use on text messages, calls, Voice mail, pictures messages etc. This is perfect for me as i send more text messages than i make calls, however i have found that since using this service i have used my phone a lot more for calls than i did previously on a pay as you go contract.

This plan is ideal for me but you can also pay less or more depending how you use the phone, when i signed my contract (18months) i also go a free handset choosing the Nokia 7373 which is a brilliant new model, so i was really pleased as when searching for new phones this was the handset i wanted.

With t-mobile it also sends you weekly text messages with the amount of Flext credit left until your next bill, which is a really useful service (is optional though so you can opt out of these if you wish). With my handset for an extra £7 a month i could have also signed up to use the T-mobile Web and walk service (meaning you can use your Flext credit to browse the web) however i opted out of this, but its good to know that i could add this service on to my existing contract.

With the Flext price plan you also receive monthly bills which gives you a break down of how you are using your credit which is useful, indicating if you may want to make changes to your account depending how you use your phone, you can also sign up to the T-mobile website and check your account and billing information online, again a really helpful service.

I am currently 8 months into my contract and i have no intention of changing it! Also after 18months is up on this contract i am eligible for a handset update! Very happy with the service and the price plan! 10/10!

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