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| Customer Service | 0.1/10 |
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| Value for Money | 0/10 |
| Overall rating | 0/10 |
By brifla on 30th Jul 2007
| Customer Service | 0/10 |
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| Value for money | 0/10 |
| Overall value | 1/10 |
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None apart from advice on what to do if your phone gets wet e.g. take it out of the water! Wow, who would have thought of that!
After being debited through paypal, I received the following when I was expecting an unlock code:
Thank you for your order.
Your unlocking information for your mobile phone handset to make it sim free to use on any mobile phone network is below:
As your model is not compatible with our in-house software unlocking methods, as per our home page and terms page, we have provided you below with reliable information from our database on any alternative unlocking methods currently available for your model that we have on record. Information is constantly updated and guaranteed to be accurate.
Using our comprehensive up-to-date database of mobile phone data, we have checked for you to find reliable methods/software downloads available to remotely unlock this model. This service is covered by your payment as per our terms page.
Recommendations to unlock this model.
Due to software encryption programmed in the version of this model, it can be only unlocked by 1 safe reliable method remotely.
By the existing mobile network operators own services that it is locked to. You are in credit for another mobile unlock for any model on our list which you will find on our terms page or a pay-as-you-go sim card for any of the major UK networks. You can request this free unlock or sim card by emailing to us at any time via the contact form.
This information above is provided because no one on the internet that we have found to date can unlock this model remotely. In this instance we can only recommend you contact your existing network provider. that your mobile is locked to, as there is no other option via the Internet to unlock this model. We have already researched this model over a period of time and keep our database up-to-date, so customers don't have to waste a lot of time and effort searching for unlocking solutions for their model if isn't available. Please note: As new solutions become available to unlock this model we will update our database. This service enables you to get get free updates regarding unlocking this model for the next 12 months. Please request this by email when you wish to check again.
We guarantee that this model is not unlockable remotely over the internet from any mobile unlocking site using a remote unlock code at the time of order. We will refund the fee for this database search if you find we are in error providing you confirm by email with the exact website address, within 24 hours of your order. Please note hardware solutions do not count as this is not remote unlocking.
Unlocking Guide:
Here is the information you need to unlock your mobile phone safely with your network.
. Your mobile phone number
. The network (and country) to which the phone is locked
. The manufacturer and exact model number
. The phone's IMEI number. This is a 15 digit serial number, which you can find by typing *#06# on your phone's keypad.
Unlocking your mobile phone is simple via the network: You should follow the procedure below.
1. Telephone your existing mobile phone network operator and tell them you want to unlock your mobile phone so you can switch network providers. Provide them account details from your bill if it's a contract mobile.
2. Your existing service provider will them supply you a code to unlock it. (Please note: this usually incurs a fee on your bill if you're still within your contract period). Codes may be posted to you.
3. When you receive your unlock code, type it into your mobile phone. You should refer to our help page for instructions on entering unlock codes.
4. A few seconds later, your mobile phone will be unlocked and ready to use with another sim card on any network you choose.
Please note the following before attempting to unlock your mobile via a network provider:
Any mobile you wish to unlock should be one that you own or you have the permission of the owner, and one that you have the right to unlock (subject to the operator's conditions). In contrast, a blocked mobile is one that's been stolen and has also been black-listed by the mobile network, so if you don't own the mobile phone or have permission to unlock it, it's illegal for you to try to unblock it.
You have the right to unlock your phone providing it's a pre-paid phone or it's a pay monthly contract mobile phone over its contract time.
The info below is just a tip but has worked for many people. This not guaranteed by us and is here as a possible solution if you are still in a contract with your mobile you wish to unlock. No refunds will be given if this doesn't work.
Possible solution :- How to get your network to unlock your mobile if it's still subject to a contract.
1. Buy a Pay as you go sim card on the same network as your phone is locked to.
2. Put it into the mobile and make a call to make sure the IMEI is linked to the new mobile number
3. Phone up the network and tell them you want to unlock your pay as you go phone so you can use it on more than one network
4. The network systems for pay as you go are usually separate from the monthly accounts systems so once you give them the IMEI number and new mobile number they will believe it's a pay as you go mobile as that's what the computer should tell them
5. For a nominal fee (usually £20-£30) they should give you an unlock code for your phone
Please note you will find they want to deduct the cost of the unlocking from the pay as you go sim via their systems so make sure you have some credit on there.
Important: Only give the new mobile number from the pay as you go sim card.
Procedure with Orange UK: Please note this is again not guaranteed but is a tip. Very high success rate has been reported for this procedure.
1.) buy Orange pay as you go sim (£3.99+vat) online at www.unlocktelecom.co.uk/simcard.asp or at another supplier
2.) register imei with sim by calling 0800 079 0006
3.) wait for phone to activate
4.) call orange on 450
5.) Request unlock code
6.) upload £20 to prepaid balance
7.) Wait few days for code
8.) Use our help page instructions to enter the code.
UK Customers: We also supply pay as you go sim cards. please visit www.unlocktelecom.co.uk/simcard.asp
As you ordered in our special offer period, you now have access to our free guide for saving a mobile if it gets wet, visit: http://www.unlocktelecom.co.uk/completewet.asp
We hope this information is helpful for you.
Thank you for using our information service which we hope has saved you research time to get your mobile unlocked remotely.
www.unlocktelecom.co.uk
This company appears to trade under Unlock Telecom and the more appropriate Virtual Effects Ltd. I have complained to paypal. I shall also be lodging at complaint tomorrow with trading standards.
I would advise giving this company a very wide berth.
Important, please be aware that:

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