Written on: 29/07/2007 by mern
The side seam split after one year, and the company will not honor the warranty.
I purchased a Splash Around Pool one year ago, from a factory outlet. Now the side seam is splitting causing the pool to leak. The factory outlet is out of business, so I contacted the pool manufacturer. They refuse to honor the 10 year 100% warranty on the membrane that was represented to us by the factory outlet, saying that it was sold to the outlet as a discontinued product with no warranty. The pool was not represented that way, and I wouldn't have bought it with no warranty. The person I spoke to could not give me the manager or president's contact details and phone number, so the problem could be taken to a higher level.
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