Malaysian Airlines Review

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Malaysian Airlines
3.2 stars
Average rating for this product is: 3.2 out of 5

From 3 ratings and 38 reviews

Thumb up 58% of users recommend this product

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sivagnl's Review of Malaysian Airlines

28th Jul 2007

Overall Rating

4 stars
  • Value for money
    4 stars
  • Flight From - To
    Heathrow
  • Flight on time?
    4 stars
  • Comfort on flight
    4 stars
  • Flight Date
    July 2007
  • Ticket class
    Economy
  • Customer service
    5 stars
  • Quality of food
    4 stars
Good Points

The staff were superb, attentive and quite professional. Had an asthma attack, with no medication. The staff were most helpful. Provided an oxygen tank and their calm and responsive manner helped the situation tremendously. Quite remarkable really.


Bad Points

On the journey back, the KLIA airport did not make an attempt to contact passengers who were already checked in to accommodate the delay of almost 2 hours due to an unsavoury passenger. We learnt of this on the plane which took off on the 9th July, 2 hours later then scheduled.


General Comments

Malaysian Airlines is quite a superb airline to fly with. In all the years of using the airline flying to Malaysia back and forth, I have not had a particularly bad experience to write about. I must in fact commend them on their excellent service and polite in flight manner to passengers and their particular attention to our children.

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