Miss G's Review of Furniture at Work www.furnitureatwork.co.uk
20th Jul 2007
Overall Rating
- Value for money
- Quality of service
- Goods purchased & costDesk - £200
- Layout of shop
None at all
Bad Points
Too many to list. Don't even go there ...
General Comments
Have never dealt with such an unethical company. Customer Service knows nothing and blame the warehouse. The warehouse don't want to give information - the saga has been going on for four months - order placed 16th March 2007 and no delivery despite various promises as of 20th July. They took our money immediately and now we can't get answers. If you value your time and want to keep your blood pressure down, buy elsewhere. Phoning doesn't help. An 0870 number and you wait for what seems ever listening to a moronic radio station and when you get through no-one knows anything! Promises of call backs never materialise. It takes days to get responses to emails; faxes and letters are ignored. Despite how it looks we doubt there's any stock despite the fact their website shows that there is - if there was stock then the warehouse would probably get in touch.
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On average, people found this review very helpful
Members' Comments onMiss G's Review
Miss G
on 10th Aug 2007Nicholas Selby
on 20th Sep 2007Don't do business with them, they are that bad and don't care as soon as they have taken your money.
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Our order finally arrived after four months and twenty four days.