willid's Review of Telecom Plus
20th Jul 2007
Overall Rating
- Value for money
I haven't found any.
Bad Points
Massive estimated bills, total and complete incompetence in administration and billing. Utility warehouse makes you pay for their estimated usage, so they get the interest on your money until the end of the year.
General Comments
I took over a Utility Warehouse account on the death of my brother. In 6 months I never received one bill that was near to being correct. So I closed the account and transferred to another provider. Now, almost a year later, I get a bill saying that the bill is £89.28 in credit, so I must pay Utility Warehouse £92.37 immediately. I phoned their office again and was told that actually I owe £3.09. Work that one out if you can?
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