lesjennytaylor's Review of PhoneBoxDirect www.phoneboxdirect.co.uk
17th Jul 2007
Overall Rating
- Value for money
- Ease Of Navigation
Phone and delivery OK
Bad Points
Cashback Claims - They haven't paid.
General Comments
They say they have not received my cashback claim. I have proof of posting and they still refuse to honour my cashback claim. They have also denied my husbands claim. They are saying they have not received the mail and it is the fault of the Royal Mail. They hide behind the terms & conditions saying they recommend you send the claim recorded delivery. They are using this reason of not receiving post for all claims and of course if they do not pay one claim, you cannot claim any further for the whole time, thus negating on the whole cashback deal.
I do not recommend PhoneBoxDirect.
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