Cala Bona, Hotel Bonamar Review

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Cala Bona, Hotel Bonamar
2.8 stars
Average rating for this product is: 2.8 out of 5

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I MUSGROVE's Review of Cala Bona, Hotel Bonamar Majorca

16th Jul 2007

Overall Rating

2.5 stars
  • Value for money
    2.5 stars
  • Customer Service
    2.5 stars
  • Have you booked through this tour operator before?
    Yes
Good Points

Rooms were very small but clean. Dining area was good, with a selection of food. Pool area was excellent.


Bad Points

This is our fifth year in Majorca and it was probably the worst with grim entertainment. Something must be done, as one of the guest became the bingo caller because many of the older guests were complaining. This is unacceptable.


General Comments

We have gone to the Bonamar Hotel for the last five years in Cala Bona. Thomson have now made this an adult only hotel, which for me is not a problem but a few returning guests with children, they were told they could not return and their deposits were refunded. They then contacted the hotel direct, who informed them this was Thomson policy and not theirs. Thompson had 100 room allocation and they had the rest and proceeded to book these guests direct, so people booking an adults only hotel through Thomson were greeted with a few children at the pool. Thomson must get this sorted as this is a conflict of interest here, the hotel should be either family or adult only not both!

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