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- tangas's review
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| Flight on time? | 5.8/10   |
|---|---|
| Customer service | 4.5/10 |
| Comfort on flight | 4.9/10 |
| Quality of food | 4.2/10 |
| Value for Money | 4/10 |
| Reviewer Rating | 4.3/10 |
| Overall Rating | 4.1/10 |
By tangas on 13th Jul 2007
| Flight Date | July 2007 |
|---|---|
| Flight From - To | Preveza tp Manchester |
| Ticket class | Economy |
| Flight on time? | 0/10 |
| Customer service | 2/10 |
| Comfort on flight | 5/10 |
| Quality of food | 4/10 |
| Value for money | 2/10 |
| Overall value | 1/10 |
 tangas's recommendation | |
Staff on flight out good
Plane on the way back was over 11 hours late. We were told very little of what was happening.
The delay on our flight was dealt with very badly.
Poor communication, appeared little thought for comfort or wellbeing of the passengers. Following a long delay we were taken to Heathrow airport rather than Manchester. After sitting on the plane at Heathrow airport for 3 hours being told all sorts of incorrect information we eventually were flown back to Manchester - 11+ hrs late. No BMI support staff at Manchester when we landed for any help. In fact no help throughout the journey. Not told the correct facts.
Stewardesses tried to speak to the passengers but could not offer any information. No complementary drinks given on board or any drinks from when we landed at Heathrow (over 3 and a half hours)
Could not recommend this company for the way they handled the delay.
Important, please be aware that:
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 1 | 0 | 0 | 0 |
Total Respect: +1
Would you like to see a review that's not being listed?
d marie
on 27th Nov 2007