nationwide internet banking www.nationwide.co.uk review

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Average Ratings
Ease of Use5.2/10 Based on 142 ratings
Value for Money4.8/10
Reviewer Rating4.4/10
Overall Rating4.4/10 Based on 239 ratings

View Last 6 Months Only

48% Recommended95 out of 196 Reviews

Review of Nationwide Internet Banking www.nationwide.co.uk

By rondhamalam on 13th Jul 2007

rondhamalam's Ratings
Used service for6 - 12 Months
Ease of Use0/10
Value for money0/10
Overall value0/10
no rondhamalam's recommendation

Good Points

Nothing

Bad Points

Online banking doesn't work

General Comments

I tried to open online banking and failed. I called Nationwide and they said I had to change router. I have an account with other bank and the online banking never had problem. I tried from 4 different computers and 2 different modem routers and still failed. Tried to change settings and open all ports and even uninstall anti virus, still failed. The customer service didn't help. The Nationwide online banking simply doesn't work for me. Now I consider to close my account.

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1 Comment on Review by rondhamalam for Nationwide Internet Banking www.nationwide.co.uk

  1. ksb on 15th Aug 2007

    I have had similar problem and had rung couple of time and they didn't know what the problem could be,but after having seen your posting I rang up nationwide about the router problem possibility. At first they didn't have a clue what I was talking about, then the person I spoke to spoke to her colleague and found out this fix. It is to do with your router. You have to change one setting on your wireless router. If you search adsl on nationwide website, search number 8 should give you the solution.
    It basically tells you to change the MTU=1420 on your wireless router. Of course if your wireless router is really really old then you may not be able to change your setting. Any wireless router (entry level, basic router) should have that setting. Mine's 2 years old (a cheapo from PC world), Once you have changed that setting your payments should work fine online. Make sure your change it to 1420 exactly not any more and less.



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