Hotel El Paso, (Universal Port Aventura Complex) Review

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Hotel El Paso, (Universal Port Aventura Complex)
3.8 stars
Average rating for this product is: 3.8 out of 5

From 7 ratings and 35 reviews

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leeanncarmichael's Review of Hotel El Paso, (Universal Port Aventura Complex)

12th Jul 2007

Overall Rating

5 stars
  • Value for money
    5 stars
  • Board Basis
    Half board
  • Accommodation
    5 stars
  • Food
    4.5 stars
  • Location
    5 stars
  • Date of stay
    07/2007
  • Tour Operator
    First Choice
  • Customer Service
    5 stars
  • Resort
    4.5 stars
Good Points

Very close to park.
Very clean.
Excellent pool.
Evening entertainment.
Kids Club.
Maid service every day.


Bad Points

Long queues for breakfast and dinner - but ate in park instead.


General Comments

This hotel was the best hotel I have stayed at for a long time. Reception staff were very helpful. Bar staff were very slow, part of this can be put down to language barrier, as it is not a hotel only for Brits.
Rooms were very clean and the maid made the bed every day. We had a cot in the room which fitted nicely between the wall and the bed. The room has a TV which has BBC1 and 2. We never watched the entertainment much as we were in the park until midnight every night!! We went HB. Breakfast was ok, you are given a slot, ours was too early, but no one noticed that we went later. For dinner you had to wait in a massive queue to be seated. Food was ok but not that good. A far better option if you are HB is the book for dinner in the park. You get vouchers for the value of you meal at the hotel and you can use then at some fantastic restaurants in the park. Overall I had nothing really bad to say about the hotel. It was excellent.

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