Wedding Bands Fast www.weddingbandsfast.com Review

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sepilkin's Review of Wedding Bands Fast www.weddingbandsfast.com

11th Jul 2007

Overall Rating

0 stars
  • Value for money
    0 stars
  • Customer service
    Non-Existent
  • Quality of website
    0 stars
  • Goods purchased & cost
    $402
  • Delivery
    A few weeks late
Good Points

Used to have a good website. All gone now.


Bad Points

Worst customer service ever. Ring doesn't look as cool as website.


General Comments

I was referred to weddingbandsfast.com via two friends who successfully ordered rings about a year ago. So I placed an order in May for my wedding in July. I got an email 4 weeks after I ordered the ring, explaining why the ring was late. At that point I tried to cancel my order via email and fax (no one would answer the phone). I then made a stop payment on my AMEX and looked elsewhere. I ordered from Bluenile.com, and a week later I had the ring I wanted. Two weeks later, over 6 weeks after the order was placed with Weddings Bands Fast, I received the ring from WBF in the mail. Since there was a confirmed delivery, AMEX is now making me pay for the ring, and say it's my responsibility to return it. I want to return it, but I have no way of contacting anyone at WBF. It's really not a bad ring, but I really have no desire to have two wedding bands. Does anyone need a size 8.5 diamond cut wedding band?

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