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| Quality of service | 6/10 |
|---|---|
| Layout of shop | 2.3/10 |
| Value for Money | 4.1/10 |
| Overall rating | 3.4/10 |
By tigerpig. on 19th Jul 2003
| Value for money | 0/10 |
|---|---|
| Overall value | 0/10 |
| | |
Absolutely none
Everything!
Where do I start?
Customer service appalling.
Cancelled contract giving over 1 months notice. Contract still not cancelled now, and being sent a bill every month requesting payment.
Written 5 letters, each time with response from a different person, who has no record of any other correspondence.
Now threatening legal action if my contract is not cancelled, and speaking to my solicitor on Monday. One final letter being sent to the managing director now.
Never use this company unless you want a legal fight on your hands which will be for compensation for telephone calls, postage, and severe distress.
Oh, and did I mention how well they time their phonecalls, for example, in the middle of my exams at university? Needless to say I will ensure I claim compensation for the distress.

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Stongara. on 22nd Jul 2003
hayley. on 24th Jul 2003