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| Customer Service | 7/10 |
|---|---|
| Quality of website | 8.7/10 |
| Value for Money | 7.3/10 |
| Reviewer Rating | 7.1/10 |
| Overall Rating | 5.9/10 |
By linda252 on 9th Jul 2007
| Goods purchased & cost | candles |
|---|---|
| Customer service | Good |
| Delivery | On time |
| Quality of website | 8/10 |
| Value for money | 8/10 |
| Overall value | 8/10 |
| | |
Order on time, well packaged
I had ordered two candle burners, two candles in glass and 2 x 6 mini candles. On the ad, we were shown 5/6 different fragrances, I received the same in each one, a very sickly cinammon - one I didn't think had been part of the set. Very disappointed. Extortionate rates to return.
I understand QVC have hundreds of people to deal with in one working day but I had hoped I would have received a selection of different fragrances. Very disappointed. Other things I have ordered from QVC - three Koji bushes - only two survived - perhaps I should tell them about that. Will wait until the lillies arrive to see what condition they are in, then write a review about them, later in the season

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